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Frequently Asked Questions


WHAT SIZE SHOULD I ORDER?

You can find sizing charts for certain apparel here.

 

IF I LIVE IN OR NEAR CINCINNATI, CAN I COME PICK UP MY ORDER INSTEAD OF PAYING FOR SHIPPING?
Of course!  You are even more than welcome to come to our warehouse and look around at other products that you may have missed on our website.  We are located at 11563 Grooms Road, Cincinnati, Ohio 45242.

WILL MY SHIRT MAINTAIN ITS SHAPE AFTER A COUPLE OF WASHES?
After the first initial wash and dry, please expect some slight shrinkage.  We've designed our shirts to be slightly longer to anticipate this shrinkage. After this initial wash and dry cycle, your shirt should be in its permanent shape.  As for sweatshirts, please line dry only.

WHAT DOES YOUR PRODUCT CHAIN LOOK LIKE?
From start to finish, we strive to responsibly source all products.  Below is our manufacturing process and the location of where it originates.
     MATERIALS: USA
     SEWING: Mexico
     PRINTING: USA

WHAT SERVICES DO YOU USE TO SHIP MY PURCHASE?
We use the USPS.

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP AND GET TO ME?
For your order to ship, it takes around 1-2 business days.  For your order to arrive to you, it takes around 3-5 additional business days depending on location.

WHY CAN'T I CHECK OUT?
If you're having trouble checking out, please make sure that your billing information is the same that your bank has on file.

WHAT IF I'M NOT SATISFIED WITH MY PURCHASE?
We have a 100% satisfaction guaranteed policy here.  Please contact us if you have issues with your order.

DO YOU DO WHOLESALE?
Yes we do!  If you are interested in wholesale orders, please call (513) 592-3020

 

Need something else?  Please, contact us here.